Content:
The course will include:

• definition and introduction to the theory of dispute management and to the resolution processes
• the history of dispute management and the resolution processes in Australia and overseas
• Philosophy and approach within the processes
• comparison of the processes including the advantages and disadvantages of each process
• present use of the processes in Australia
• current issues
• basic skills in: conflict management and the influence of values, biases and learned behaviours; communication - especially listening; consensual and non-consensual process skills
• understanding people and their reactions to conflict and the processes - including cross-cultural and societal influences
• ethical issues in dispute management and resolution.

• an overview and history of dispute management in Australia
• the processes and techniques used to prevent, manage and resolve disputes
• theories of conflict and its resolution
• basic skills and techniques, particularly in relation to negotiation and mediation

Students must rely on the Approved Assessment which will be posted to the course homepage on the ANU Law website, prior to the commencement of the course.

26 Contact Hours (Intensive Delivery)

Click here for the 2010 timetable

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